Frequently Asked Questions

1. How does PowerBuy work?

We use the combined bargaining power of over 150,000 Australian Businesses to negotiate exclusive deals with popular IT brands. The deals are funded by the IT brands and passed on to you as either a coupon or cash-back.

2. What if I can negotiate a better deal?

If you find a better deal on an eligible PowerBuy product then we'll beat it by 3%. Be sure to send us the deal before you buy so we can help you beat it.

3. How much does it cost to be a member of PowerBuy?

Simply by registering with PowerBuy you can claim three PowerBuy deals for free. PowerBuy membership costs $149 and entitles you to unlimited claims for one year.

4. What is your refund and cancellation policy?

Please see here for our refund and cancellation policy.

5. How long does it take to receive my cash-back?

We pay you by bank deposit within 5 days of receiving your product receipt, or if you'd prefer to be paid by cheque then it may take up to four weeks to receive your cash-back.

6. How long does it take to receive my coupon?

You can access your coupon immediately and it can be used at the store straight away.

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